Palo Alto Networks Cloud Services Status
Cortex XDR/XSIAM/CLOUD - Sporadic third-party log collection performance in the US region

Started

Resolved

Duration

3 days

Resolvedminor impactVendor link

Update timeline

Resolved

This incident has been resolved.

Monitoring

A fix has been implemented and we are monitoring the results.

Identified

The issue has been identified and a fix is being implemented.

Investigating

We are experiencing sporadic third-party log collection performance on a small subset of tenants in the US region, affecting log collection from third-party vendors through our native third-party collectors. Marketplace integrations are not affected

Cortex XDR/XSIAM/CLOUD - Sporadic third-party log collection performance in the US region — Palo Alto Networks Cloud Services Incident Timeline & Status — DevHelm