URL filtering service degradation affected by GCP network service degradation — Palo Alto Networks Cloud Services Incident Timeline & Status

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Palo Alto Networks Cloud Services Status

URL filtering service degradation affected by GCP network service degradation

Started

Sep 1, 5:00 PM UTC

Resolved

Sep 1, 9:44 PM UTC

Duration

4 hrs 44 min

Resolvedminor impactVendor link

Affected:Americas - US Central

Update timeline

ResolvedSep 1, 9:44 PM

This incident has been resolved.

MonitoringSep 1, 5:02 PM

A fix has been implemented and we are monitoring the results.

InvestigatingSep 1, 5:00 PM

We are monitoring the system and we will provide another update by 12pm PDT with further details. Customer Impact: Customer will experience service degradation Workaround: "N/A"