Cortex XDR/XSIAM/XSOAR8/CLOUD - is currently experiencing degraded availability affecting the login page, including FedRAMP tenants. Existing active sessions are expected to remain operational — Palo Alto Networks Cloud Services Incident Timeline & Status

Palo Alto Networks Cloud Services Status

Cortex XDR/XSIAM/XSOAR8/CLOUD - is currently experiencing degraded availability affecting the login page, including FedRAMP tenants. Existing active sessions are expected to remain operational

Started

Sep 1, 3:24 PM UTC

Resolved

Sep 2, 2:58 AM UTC

Duration

11 hrs 33 min

Resolvedminor impactVendor link

Affected:Cortex Gateway

Update timeline

ResolvedSep 2, 2:58 AM

This incident has been resolved.

MonitoringSep 1, 3:34 PM

A fix has been implemented and we are monitoring the results.

InvestigatingSep 1, 3:24 PM

We are currently investigating this issue.