Cortex XSOAR8/XSIAM - Degraded performance in the US region — Palo Alto Networks Cloud Services Incident Timeline & Status

Cortex XSOAR8/XSIAM - Degraded performance in the US region

Started

Aug 26, 5:47 PM UTC

Resolved

Aug 26, 9:24 PM UTC

Duration

3 hrs 36 min

Resolvedminor impactVendor link

Update timeline

ResolvedAug 26, 9:24 PM

This incident has been resolved.

MonitoringAug 26, 8:50 PM

A fix has been implemented and we are monitoring the results.

IdentifiedAug 26, 8:39 PM

The issue has been identified and a fix is being implemented.

InvestigatingAug 26, 6:37 PM

We are continuing to investigate this issue.

InvestigatingAug 26, 6:05 PM

We are experiencing degraded XSOAR/XSIAM performance in the US region with automation executions

InvestigatingAug 26, 5:47 PM

We are currently investigating this issue.