Sitewide outage — Otter.ai Incident Timeline & Status

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Otter.ai Status

Sitewide outage

Started

Sep 14, 10:58 PM UTC

Resolved

Sep 14, 11:17 PM UTC

Duration

19 minutes

Resolvedcritical impact

Affected:Email + Password File Importing Google Google Microsoft Microsoft Otter Chat Otter Live Notes Otter Pilot Otter Website Payments Public API Speech Processing Web Recording Web Recording via Direct Messaging

Update timeline

ResolvedSep 14, 11:17 PM

Otter systems have been fully restored.

IdentifiedSep 14, 10:58 PM

Our team has identified the issue and is working to fully restore services. Users should now be able to log in and use Otter but may experience some slowness.