OCI Status
Oracle Cloud Infrastructure Compute | US East (Ashburn) | CN-219666

Started

Resolved

Duration

1 hr 36 min

Resolvedmajor impactVendor link

Update timeline

Resolved

We identified an issue with multiple services in the US East (Ashburn) region, and we've confirmed that service has been restored. <b>Customer Impact:</b> Customers may have been unable to perform service management operations such as Create, Read, Update, or Delete. Downstream services dependent on these Compute operations may also have been impacted. <b>Start Time:</b> March 14, 2022 21:34 UTC <b>End Time:</b> March 15, 2022 00:04 UTC <b>Preliminary Root Cause:</b> We identified a configuration change performed on infrastructure that supports API requests for the Compute service, which led to a service degradation. <b>Reference Number:</b> CN-219666

Monitoring

We've applied a fix to mitigate the issue affecting multiple services in the US East (Ashburn) region, and we're continuing to monitor the environment to confirm that service has been restored. <b>Customer Impact:</b> Customers may have been unable to perform service management operations such as Create, Read, Update, or Delete. Downstream services dependent on these Compute operations may also have been impacted. <b>Start Time:</b> March 14, 2022 21:34 UTC <b>Reference Number:</b> CN-219666

Identified

We've identified an issue affecting Oracle Cloud Infrastructure Compute in the US East (Ashburn) region. Our engineers are actively working to mitigate the issue. <b>Customer Impact:</b> Customers may be unable to perform service management operations such as Create, Read, Update, or Delete. Downstream services dependent on these Compute operations may also be impacted. <b>Start Time:</b> March 14, 2022 21:34 UTC <b>Reference Number:</b> CN-219666

Investigating

We're investigating a potential issue with Oracle Cloud Infrastructure Compute Compute in the US East (Ashburn) region. <b>Customer Impact:</b> Customers may be intermittently unable to perform service management operations such as Create, Read, Update, or Delete. <b>Start Time:</b> March 14, 2022 21:31 UTC <b>Reference Number:</b> CN-219666

Oracle Cloud Infrastructure Compute | US East (Ashburn) | CN-219666 — OCI Incident Timeline & Status — DevHelm