Optimizely Graph - USEA production clusters experiencing intermittent availability issues — Optimizely Service Incident Timeline & Status

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Optimizely Service Status

Optimizely Graph - USEA production clusters experiencing intermittent availability issues

Started

Sep 23, 2:21 PM UTC

Resolved

Sep 23, 5:13 PM UTC

Duration

2 hrs 52 min

Resolvedminor impactVendor link

Affected:Optimizely Graph - NA Region

Update timeline

ResolvedSep 23, 5:13 PM

The service has remained stable. The issue is now considered resolved.

MonitoringSep 23, 2:46 PM

We have identified the root cause and applied a mitigation. The service has returned to normal operation and we are actively monitoring to confirm stability.

InvestigatingSep 23, 2:21 PM

We are experiencing intermittent availability issue for the Optimizely Graph service impacting one of the USEA production clusters. Our team is working on mitigating actions.