Optimizely Service Status
CMP: Assets are missing from DAM post upload

Started

Resolved

Duration

4 hrs 8 min

Resolvedminor impactVendor link
Affected:Library

Update timeline

Resolved

The incident has been resolved.

Monitoring

A fix has been implemented and we're currently monitoring the results.

Investigating

We are investigating reports of assets not appearing in the DAM following a successful upload in CMP. Our Engineering team is actively working to determine the cause and scope of impact. Uploaded assets are not believed to be lost — we will confirm this as the investigation progresses. We're trying our utmost to share another update as soon as possible.