Optimizely Graph - All region's production clusters experienced failed stored queries — Optimizely Service Incident Timeline & Status

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Optimizely Service Status

Optimizely Graph - All region's production clusters experienced failed stored queries

Started

Sep 30, 1:57 PM UTC

Resolved

Sep 30, 6:07 PM UTC

Duration

4 hrs 9 min

ResolvedVendor link

Affected:Optimizely Graph - APAC Region Optimizely Graph - EMEA Region Optimizely Graph - NA Region Optimizely Graph - UAEN Region

Update timeline

ResolvedSep 30, 6:07 PM

This incident has been resolved as the service has remained healthy and stable since the mitigation was applied.

MonitoringSep 30, 1:57 PM

We have identified the root cause and applied a mitigation. The service has returned to normal operation and we are actively monitoring to confirm stability.