Optimizely Service Status
ODP EU Region - Impact due to Snowflake incident

Started

Resolved

Duration

12 hrs 29 min

Resolvedminor impactVendor link

Update timeline

Resolved

The Snowflake issue affecting the EU region has been resolved. Data processing has caught up, and reports, exports, segments, and campaigns are working normally. Recurring campaigns paused during the incident have resumed, and they have completed their missed runs.

Monitoring

Snowflake services in the EU are returning to normal operation. The data processing lag in ODP has cleared. We are monitoring the situation.

Identified

ODP Reports, campaigns and exports are impacted due to a Snowflake EU incident. Real-time segments are unaffected.