Cluster B Login Issues — OpenSRS Incident Timeline & Status

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OpenSRS Status

Cluster B Login Issues

Started

Aug 6, 9:48 AM UTC

Resolved

Aug 6, 10:55 AM UTC

Duration

1 hr 7 min

Resolvedminor impactVendor link

Affected:Cluster B Webmail

Update timeline

ResolvedAug 6, 10:55 AM

The Login issues with Cluster B have now been corrected. Start Time - 0948 UTC End Time - 1054 UTC

InvestigatingAug 6, 9:48 AM

We are currently investigating reports of email login issues affecting some customers on Cluster B - Webmail/IMAP/POP. Our team is actively working to identify the cause and restore normal service as quickly as possible. We will provide further updates as more information becomes available.