Third party service provider service interruption — Ookla Incident Timeline & Status

Third party service provider service interruption

Started

May 17, 2:43 PM UTC

Resolved

May 17, 7:54 PM UTC

Duration

5 hrs 10 min

Resolvedminor impactVendor link

Update timeline

ResolvedMay 17, 7:54 PM

This incident has been resolved and all services are accessible as expected.

MonitoringMay 17, 5:12 PM

A fix has been implemented and we are monitoring the results.

IdentifiedMay 17, 4:32 PM

The issue has been identified and we are implementing a fix.

InvestigatingMay 17, 2:43 PM

We are currently investigating issues with a third party service provider impacting delivery of our services.