IDR: provider issue causing delays on reports
Started
Resolved
Duration
3 hrs 35 min
Update timeline
Resolved
Our services are operational again.
Monitoring
Errors stopped. We're monitoring our services to make sure everything is back to normal.
Identified
Our provider is affected by a major global incident at one of its vendors, which is actively being worked on.
Identified
The provider is aware of the issue. We're still ready to resume our services as soon as the issue is solved.
Identified
Our provider is still experiencing issues. We're closely monitoring the situation. ID-UK is our most impacted service.
Investigating
One of our provider is having issues, which will cause delays on some reports. We're investigating the issue.