Onfido Status
Authorization errors in Public API

Started

Resolved

Duration

less than a minute

Resolvedminor impactVendor link

Update timeline

Resolved

Between 14:30 and 15:30 UTC, customers in the CA region experienced degraded access to the Public API. A faulty deployment in the authentication layer caused valid tokens to be incorrectly rejected, resulting in failed API requests. The issue has been fully resolved. No action is required on your end. We apologise for the disruption.

Authorization errors in Public API — Onfido Incident Timeline & Status — DevHelm