Delays in processing reports in the US cluster
Started
Resolved
Duration
1 hr 9 min
Update timeline
Resolved
Processing times are back to normal. This issue is now resolved. Post-mortem to follow soon.
Monitoring
Processing time keeps improving, all systems are now operational.
Monitoring
We implemented a fix and continue to monitor the quality of processing time, which is now improved.
Identified
We've identified the root cause of degraded performance in our US search cluster and are actively working to resolve it. We'll follow up once fully restored.
Investigating
We are seeing degraded performance of some nodes in our search cluster for indexed faces. We continue to investigate the root cause and possible remediations.
Investigating
We are currently investigating delays in our US cluster for the processing of Facial Similarity, Document and Known Faces reports.