NextivaONE and NextOS Platform Login Issues — Nextiva Incident Timeline & Status

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Nextiva Status

NextivaONE and NextOS Platform Login Issues

Started

Oct 28, 4:54 PM UTC

Resolved

Oct 28, 5:58 PM UTC

Duration

1 hr 3 min

Resolvedcritical impactVendor link

Affected:NextOS Platform Nextiva Call Center NextivaONE

Update timeline

ResolvedOct 28, 5:58 PM

This incident has been resolved.

MonitoringOct 28, 5:23 PM

A fix has been implemented and we are seeing successful logins across all applications. We will continue to monitor for full resolution.

InvestigatingOct 28, 4:54 PM

Users are experiencing issues logging in to and using NextivaONE, Nextiva Call Center, and the NextOS Platform. Engineers are engaged and investigating the issue