Nextiva Status
Nextiva Contact Center Client Issues

Started

Resolved

Duration

2 hrs 18 min

Resolvedminor impactVendor link

Update timeline

Resolved

Engineers have addressed the remaining issue and inbound and outbound calling is working as intended for the impacted subset of Europe. Incident is resolved at this time.

Identified

We are continuing to work on the fix for this issue. While we are seeing general app navigation return for the impacted subset of European customers, inbound and outbound calling remain impacted.

Identified

A subset of users in Europe are experiencing issues navigating the application, making and receiving calls, and handling work items. Engineers have identified the issue and are working towards resolution