Data Irregularities for EU Region — New Relic Incident Timeline & Status

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New Relic Status

Data Irregularities for EU Region

Started

Sep 16, 12:14 AM UTC

Resolved

Sep 16, 12:14 AM UTC

Duration

less than a minute

ResolvedVendor link

Affected:APM Agent : Europe Browser Agent : Europe Event API : Europe Incident Intelligence API : Europe Infrastructure Agent : Europe Log API : Europe Metric API : Europe Mobile Agent : Europe OTLP API : Europe Synthetics : Europe Trace API : Europe

Update timeline

ResolvedSep 16, 12:14 AM

Between 23:06 UTC and 23:16 UTC, some customers in the EU region may have experienced errors when sending metric timeslice data to New Relic, issues in viewing metric timeslice data in real time, and delayed or missing alert notifications related to real time data. Impacted data may not be recoverable.