New Relic Status
Next-Gen Entity Platform Issues

Started

Resolved

Duration

8 minutes

Resolvedmajor impactVendor link

Update timeline

Resolved

Between 08:35 and 09:42 UTC on October 28th, we experienced an issue in the JP region affecting the Next Gen Entity Platform (NGEP) where some customers may have been unable to view or manage entities. The issue is now resolved and the service is operating normally.

Investigating

We are investigating an issue in the JP region affecting the Next Gen Entity Platform (NGEP) where some customers may be unable to view or manage entities. Our engineering teams are engaged and are actively working to resolve the issue.

Investigating

We are investigating an issue in the JP region affecting the Next Gen Entity Platform (NGEP) where some customers may be unable to view or manage entities. Our engineering teams are engaged and are actively working to resolve the issue.

Next-Gen Entity Platform Issues — New Relic Incident Timeline & Status — DevHelm