Navan Status
Navan customer support degraded

Started

Resolved

Duration

2 hrs 4 min

Resolved

Update timeline

Resolved

The issue has been fully resolved

Monitoring

We have implemented a fix for the customer support system issue and are monitoring the situation closely. Chat and voice support availability should be returning to normal. If you continue to experience issues reaching support, please email us at support@navan.com. We apologize for the disruption.

Investigating

Navan is investigating reports of issues with our customer support channels. Some users may be unable to reach support via chat or phone, or may experience longer than normal wait times. Our team is actively looking into the issue and we will provide updates as we learn more. In the meantime, you can reach us via email at support@navan.com. We apologize for any inconvenience.