Mux Status
Elevated API Latency

Started

Resolved

Duration

1 hr

Resolvedminor impactVendor link

Update timeline

Resolved

This incident has been resolved.

Monitoring

The issue has been identified and it was related to our cloud provider hosting our API. API latency has returned to normal levels, and we’re continuing to monitor stability. We apologize for the disruption.

Investigating

We are continuing to investigate this issue.

Investigating

From 22:10 to 22:50 UTC we experience elevated latency for video routes, we are currently investigating the root cause.

Elevated API Latency — Mux Incident Timeline & Status — DevHelm