Mural Status
Some users are unable to sign in to Mural

Started

Resolved

Duration

3 hrs 2 min

Resolvedminor impactVendor link

Update timeline

Resolved

The fix our 3rd party provider implemented earlier has been successful in resolving the issue and full service has been resolved. We apologize for the inconvenience this interruption caused.

Monitoring

Our 3rd party provider has implemented a fix that corrects the issue some users were having connecting to Mural and initial tests indicates that full service has been resumed. We're monitoring the results to make sure this has the intended effect and will update this message as soon as we've been able to confirm this.

Identified

We're currently experiencing an intermittent issue with one of our cloud providers that results in some Mural users being unable to access our application. We're closely monitoring the situation with our 3rd party provider and will provide updates as soon as there is any progress. Please check our status page for the most up-to-date info: status.mural.co

Some users are unable to sign in to Mural — Mural Incident Timeline & Status — DevHelm