We have fixed the issue that affected the [performance |availability |functionality (if functionality, list specific functionality)] of Morningstar [affected service or product name] [give timeframe]. The problem occurred because [list cause in simple, jargon-free terms] and service is now restored. We always want to deliver the highest quality service and apologize for any inconvenience this may have caused you or your business. If you have any questions or if you continue to experience any issues, please contact Morningstar Support [for affected service or product].

We are continuing to investigate this issue.

Retirement Manager User Experience is currently experiencing an outage. Our team is working to resolve the problem as quickly as possible. We apologize for any inconvenience and will provide you further updates as they become available. If you have any further questions or needs, please contact Morningstar Relationship Manager.