Morningstar Product Status Status
Retirement Manager User Experience Outage

Started

Resolved

Duration

1 hr 15 min

Resolvedmajor impactVendor link

Update timeline

Resolved

We have fixed the issue that caused the outage of Retirement Manager User. We always want to deliver the highest quality service and are sorry for any inconvenience this may have caused you or your business. If you have any questions or if you continue to experience any issues, please contact Relationship Manager.

Identified

The issue has been identified and a fix is being implemented.

Investigating

Retirement Manager User Experience is currently experiencing an outage. We have identified a potential root cause and are currently working on a remedy. We apologize for any inconvenience and will provide you further updates as they become available. If you have any further questions or needs, please contact Morningstar Relationship Manager.

Investigating

Retirement Manager User Experience is currently experiencing an outage. Our team is working to resolve the problem as quickly as possible. We apologize for any inconvenience and will provide you further updates as they become available. If you have any further questions or needs, please contact Morningstar Relationship Manager.