DeFi tokens appear as not supported for Trade — MoonPay Incident Timeline & Status

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MoonPay Status

DeFi tokens appear as not supported for Trade

Started

Sep 10, 9:47 AM UTC

Resolved

Sep 10, 2:25 PM UTC

Duration

4 hrs 37 min

Resolvedminor impactVendor link

Affected:MoonPay App

Update timeline

ResolvedSep 10, 2:25 PM

Trade feature back to normal for all tokens.

MonitoringSep 10, 11:10 AM

Majority of DeFi tokens can now be traded. There's still a few exceptions which we're currently investigating.

IdentifiedSep 10, 10:04 AM

Found the issue and fixing it now.

InvestigatingSep 10, 9:47 AM

We noticed that DeFi tokens show as not supported when trying to use the Trade feature. We're currently investigating the issue, and will provide an update soon.