We’re happy to say that our platform issues are all sorted. Thanks for your patience while we worked on the fix 🙏

This afternoon, we identified some issues affecting Monzo and activated Monzo Stand-in, our fully independent backup bank. We're rolling out a fix and moving quickly to get full service back up and running for everyone.

The problems affecting delayed payments aren’t fixed yet. We are also experiencing issues with our phone lines right now, which means your calls might not connect. We’re hard at work to get everything back up and running 💪

We're have been experiencing delays in processing payments. We’re looking into it, and we’ll share more when we’ve got it.