Mindbody Status
Mindbody / Mindbody Payment Processing

Started

Resolved

Duration

2 days

Resolved

Update timeline

Resolved

Merchants who previously reported TSYS deposit delays for transaction batch dates 10/23 - 10/26 have confirmed they've received their deposits today, 10/29/2026. This issue is resolved. If you are still experiencing deposit delays, please contact support. Thank you!

Monitoring

The TSYS payment processor is continuing to work on the funding cycles for the delayed deposits from batch dates 10/23/2026 - 10/26/2026. Some merchants may have received their deposits today, and remaining batches are expected to be deposited tomorrow, 10/29/2026. We appreciate your patience while we continue to monitor the issue. We will provide updates as more information becomes available.

Monitoring

We've received an update from the TSYS processor regarding the delayed deposits for batch dates 10/23/2026 through 10/26/2026. The processor is working on releasing impacted batches in cycles: • 8AM EST • 2PM EST • 5PM EST If your deposit did not arrive with an earlier batch, it may be included in a batch released later today. We appreciate your patience.

Monitoring

We have identified an issue with a third-party upstream provider impacting TSYS customers. Some Mindbody customers using the TSYS processor may experience a delay in payouts for some transactions from batch dates 10/23/2026 - 10/26/2026. The processor has advised that impacted merchants should see funds for these transactions as early as Wednesday, 10/28/2026. We will continue to monitor this issue and provide updates as more information becomes available. We appreciate your patience.

Monitoring

We have identified an issue with a third-party upstream provider impacting TSYS customers. Mindbody customers using the TSYS processor may experience a 1 to 2 business day delay in payouts for some transactions from batch dates 10/23/2026 to 10/24/2026.

Mindbody / Mindbody Payment Processing — Mindbody Incident Timeline & Status — DevHelm