Mendix Portal Degraded Performance
Started
Resolved
Duration
1 hr 26 min
Affected:Mendix Cloud Africa (Cape Town)Mendix Cloud Asia Pacific (Jakarta)Mendix Cloud Asia Pacific (Mumbai)Mendix Cloud Asia Pacific (Osaka)Mendix Cloud Asia Pacific (Seoul)Mendix Cloud Asia Pacific (Singapore)Mendix Cloud Asia Pacific (Sydney)Mendix Cloud Asia Pacific (Tokyo)Mendix Cloud Canada (Central)Mendix Cloud Dedicated Asia Pacific (Singapore) AbleMendix Cloud Dedicated Asia Pacific (Singapore) EchoMendix Cloud Dedicated EU (Frankfurt) SierraMendix Cloud Dedicated EU (Frankfurt) UniformMendix Cloud Dedicated UK EchoMendix Cloud Dedicated US-East HotelMendix Cloud Dedicated US-East KiloMendix Cloud Dedicated US-East MikeMendix Cloud Dedicated US-East PapaMendix Cloud Dedicated US-West EchoMendix Cloud EU (Frankfurt 2)Mendix Cloud EU (Frankfurt)Mendix Cloud IEMendix Cloud South America (São Paulo)Mendix Cloud UKMendix Cloud US-EastMendix Cloud US-West
Update timeline
Resolved
This incident has been resolved.
Monitoring
A fix has been implemented and we're monitoring the results.
Identified
We identified the impact to be on many more production clusters. Incident has been updated to reflect that. We're working on a fix.
Investigating
We are currently investigating errors while accessing the logs page for some environments. So far, we've identified the impact on environments running on Mendix Cloud US-East, Mendix Cloud EU and Mendix Cloud EU (Frankfurt 2).