File Uploads unavailable during AWS outage — Medable Incident Timeline & Status

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File Uploads unavailable during AWS outage

Started

Oct 20, 2:49 PM UTC

Resolved

Oct 20, 7:30 AM UTC

Duration

—

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ResolvedOct 20, 7:30 AM

We sustained impact to the Medable Cortex file upload functionality from 3:20am to 4:40am EDT on 10/20/2025 due to unavailability of the AWS SQS service in the US-East1 Datacenter.