Issue: New Maia users may be unable to access or activate trial spin-ups — Matillion Services Incident Timeline & Status

Issue: New Maia users may be unable to access or activate trial spin-ups

Started

Jul 31, 2:33 PM UTC

Resolved

Jul 31, 4:02 PM UTC

Duration

1 hr 28 min

Update timeline

ResolvedJul 31, 4:02 PM

This incident has been resolved.

MonitoringJul 31, 3:05 PM

A fix has been implemented and we are monitoring the results.

IdentifiedJul 31, 2:34 PM

Our team has identified the root cause and is actively working on a fix.

InvestigatingJul 31, 2:33 PM

We are currently investigating this issue.