Some Email API webhooks are delayed. — MailChannels Incident Timeline & Status

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MailChannels Status

Some Email API webhooks are delayed.

Started

Feb 20, 6:51 AM UTC

Resolved

Feb 20, 8:00 AM UTC

Duration

1 hr 8 min

Resolvedminor impactVendor link

Affected:Email API

Update timeline

ResolvedFeb 20, 8:00 AM

This incident has been resolved.

MonitoringFeb 20, 7:30 AM

During a database migration operation, a database became overloaded, resulting in the loss of Email API events. Between 22:00 and 22:45 PST, webhooks for Email API events were not sent. The issue has been corrected, and we are monitoring the affected systems.

InvestigatingFeb 20, 6:51 AM

We're aware of an incident that is causing some webhooks for Email API events to be delayed. We are investigating.