Indexing Delay
Started
Resolved
Duration
4 hrs 35 min
Update timeline
Resolved
This incident has been resolved.
Monitoring
A fix has been implemented and we are monitoring the results.
Identified
The issue has been identified, the fix has been tested and about to be implemented.
Investigating
We're continuing to investigate the issue. More updates will be published in two hours.
Investigating
We're continuing to investigate the issue. More updates will come in one hour.
Investigating
Our engineers have identified an issue with log ingestion starting at 12:50:32 PDT. All customer data continues to be collected and stored, but indexing of all customer data is being delayed. Customer data from after this time will not appear in search results until we resolve this issue.