LiveKit Status
Investigating scaling issue affecting Cloud Agents in EU (Frankfurt)

Started

Resolved

Duration

47 minutes

Resolvedminor impactVendor link

Update timeline

Resolved

This incident has been resolved, and we have confirmed full recovery.

Monitoring

A fix has been implemented and we are monitoring to confirm full recovery.

Investigating

We are investigating potential scaling issues with LiveKit Cloud hosted agents in eu-central resulting in increased join latencies. Existing agents are still functional and can serve sessions normally, but they may be slower to join new sessions. We are actively working on a mitigation to alleviate this issue. We will provide another update as soon as possible.