LiveKit Status
Intermittent connection timeouts in the Frankfurt region

Started

Resolved

Duration

1 hr 4 min

Resolvedminor impactVendor link

Update timeline

Resolved

This incident is resolved. Connections to the Frankfurt region have returned to normal.

Monitoring

We have applied a mitigation and new connections should no longer time out. We are monitoring to confirm that connection times have returned to normal.

Investigating

We are investigating intermittent timeouts when establishing new connections to our Frankfurt (EU) region. A small percentage of connection attempts may time out. We are working on a mitigation and will post an update as soon as possible.

Intermittent connection timeouts in the Frankfurt region — LiveKit Incident Timeline & Status — DevHelm