LiveKit Status
LiveKit dashboard failing to load

Started

Resolved

Duration

3 hrs 41 min

Resolvedmajor impactVendor link

Update timeline

Resolved

This incident has been resolved and dashboard load times returned to normal by 10:55 UTC. As a note, our beta agent simulations feature was also impacted from approximately 06:07 - 07:52 UTC.

Monitoring

A fix has been deployed as of 10:55 UTC, and the dashboard is now loading successfully. We are continuing to monitor before marking this resolved.

Identified

We have identified the cause: a problematic node in US-East and are deploying a fix. Impact continues to be limited to the dashboard.

Investigating

We are currently investigating reports of our dashboard failing to load across multiple regions, beginning at 07:00 UTC. Other services remain unaffected and the impact is limited to the dashboard.

LiveKit dashboard failing to load — LiveKit Incident Timeline & Status — DevHelm