Litmos Status
AU Region – Litmos Access Issue

Started

Resolved

Duration

9 hrs 50 min

ResolvedVendor link
Affected:APIAU

Update timeline

Resolved

This incident has been resolved.

Monitoring

Our team have restored access to our AU Region and is currently monitoring the situation. We will share another update in the next 30 minutes confirming that the services have been fully restored. Thank you for your patience and understanding whilst we worked on this issue and we apologize for the inconvenience this caused you and your staff.

Identified

Our team is continuing to work on resolving the issue, however we still do not have an estimated time for resolution. We will share any updates as they come to light. We understand how disruptive this is to your business, and we sincerely apologize for the impact. If you have urgent questions, please contact your Customer Success Manager or our Support team through the Customer Portal. Thank you for your continued patience and understanding.

Identified

We want to make you aware of a service disruption currently affecting Litmos customers in the AU Region. Our engineering team identified the issue and is actively working to restore service as quickly as possible. At this time, we do not have an estimated time for resolution, but resolving this issue is our highest priority. We understand how disruptive this is to your business, and we sincerely apologize for the impact. We'll provide another update as soon as we have more information to share. If you have urgent questions, please contact your Customer Success Manager or our Support team through the Customer Portal. Thank you for your patience and understanding while we work to restore service.