Service Degradation — Listrak Incident Timeline & Status

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Listrak Status

Service Degradation

Started

Jul 28, 10:30 PM UTC

Resolved

Jul 28, 10:30 PM UTC

Duration

less than a minute

ResolvedVendor link

Affected:Analytics Cross Channel API Data Import API Email API Email Authoring Email Broadcast Email Transactional Imports and Exports Listrak App Mobile App Push API SMS API SMS/MMS/RCS Authoring SMS/MMS/RCS Broadcast SMS/MMS/RCS Transactional

Update timeline

ResolvedJul 28, 10:30 PM

A subset of clients were affected by degraded access to some platform features between 5:30PM - 5:56PM EST. Services have been restored and are operating normally.