Listrak Status
Performance degradation with Journey Hub

Started

Resolved

Duration

20 hrs 7 min

Resolvedminor impactVendor link
Affected:Abandonment

Update timeline

Resolved

The issue that prevented abandonment events from processing in Journey Hub has been resolved and events are now processing normally.

Monitoring

We have identified and addressed the issue related to abandonment processing within Journey Hub. Backlogged data is being processed as services recover. We will provide a final update once fully resolved.

Investigating

We have identified the issue affecting this experience and are working to restore normal performance. We will provide an update within 1 hour.

Performance degradation with Journey Hub — Listrak Incident Timeline & Status — DevHelm