Listrak Status
Performance degradation with Preference Center Unsubscribe

Started

Resolved

Duration

2 hrs 22 min

Resolvedminor impactVendor link
Affected:Email API

Update timeline

Resolved

Preference Center unsubscribe has been restored and is operating normally. Clients were affected by receiving an error when unsubscribing from a preference center between 1:30PM – 10:15PM EST. Services have been restored and are operating normally. No client action is required.

Investigating

Engineers are continuing to actively investigate and working to restore normal performance. We will provide an update within one hour.

Investigating

Clients may receive an error when selecting unsubscribe from a preference center. We are actively investigating and working to restore normal performance. We will provide an update within the next two hours.

Performance degradation with Preference Center Unsubscribe — Listrak Incident Timeline & Status — DevHelm