Lightspeed Payments (K-Series): Some CA merchants are unable to process AMEX payments
Update timeline
Resolved
The payment method was re-added for those accounts, allowing them to process AMEX cards again. This is now resolved.
Investigating
We are currently investigating the issue.
Investigating
We have received reports that some CA merchants have been unable to process AMEX transactions since 4 September 2026 due to the payment method being disabled in error. Our team is actively investigating the issue, and we will provide further updates as soon as possible.