Store credit issue causing sale errors — Lightspeed - Status Page Incident Timeline & Status

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Lightspeed - Status Page Status

Store credit issue causing sale errors

Started

Oct 16, 4:34 PM UTC

Resolved

Oct 16, 5:04 PM UTC

Duration

29 minutes

Resolvedmajor impactVendor link

Affected:Customer Management

Update timeline

ResolvedOct 16, 5:04 PM

This incident has been resolved.

MonitoringOct 16, 4:50 PM

A fix has been implemented and we are monitoring the results.

IdentifiedOct 16, 4:49 PM

The issue has been identified and a fix is being implemented.

InvestigatingOct 16, 4:34 PM

We’re investigating an issue affecting store credit. Processing a return to store credit may cause the sale to error, and store credit is currently unavailable.