This incident has been resolved.

We are continuing to monitor for any further issues.

Most venues should have seen their data syncs catch up by now, we are aware that some venues are still being cleared through by the system.

We're aware that some venues are seeing longer-than-usual delays when syncing data with connected accounting platforms. An unexpected spike in traffic has created a temporary queue. Your data remains fully secure, and our systems are steadily working through the backlog. We appreciate your patience while we get everything up to speed.