LS Pay Payment processing degraded for R-series, C-series and few L-series — Lightspeed - Status Page Incident Timeline & Status

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Lightspeed - Status Page Status

LS Pay Payment processing degraded for R-series, C-series and few L-series

Started

Oct 16, 3:44 PM UTC

Resolved

Oct 20, 7:12 AM UTC

Duration

3 days

Resolvedminor impactVendor link

Affected:Integrated Payments Lightspeed Payments Lightspeed Payments Lightspeed eCom (Europe)Lightspeed eCom (North America & Australia)Payments

Update timeline

ResolvedOct 20, 7:12 AM

The issue with Lightspeed Payments has been resolved. Transactions are now being processed normally.

MonitoringOct 16, 4:04 PM

A fix has been implemented for the payment services affecting R-Series, L-Series, and C-Series. We are monitoring the situation closely and will provide further updates as they become available.

InvestigatingOct 16, 3:44 PM

Our payment services for R-Series, L-Series, and C-Series are currently experiencing an issue. We are investigating the cause and will provide further updates as they become available.