Call Management Service – EU Region Users Unable to Join Lifesize Multiparty Calls and Connect+ GW Calls — Lifesize Meeting Solutions Incident Timeline & Status

Call Management Service – EU Region Users Unable to Join Lifesize Multiparty Calls and Connect+ GW Calls

Started

Oct 7, 7:47 AM UTC

Resolved

Oct 7, 10:55 AM UTC

Duration

3 hrs 7 min

Resolvedmajor impactVendor link

Update timeline

ResolvedOct 7, 10:55 AM

This incident has been resolved.

MonitoringOct 7, 9:27 AM

A fix has been implemented and we are monitoring the results.

InvestigatingOct 7, 7:47 AM

Call Management Service – EU Region Users Unable to Join Lifesize Multiparty Calls and Connect+ GW Calls. Point to points calls are working fine.