Kustomer Status
System status
Incident overview
Total incidents
6
Active now
0
Resolved
6
Avg. resolution
1h 11m
Recent incidents
View all →[Kustomer Voice] Unable to Dial Outbound Calls - All PRODS
kustomer.help Default Domain – Visibility Issue – ALL PRODs
Reported Third Party Event - [PubNub]
Issues with Text Editor with typing, pasting, & adding shortcuts PROD1, PROD2, and PROD4
Platform Events Service Disruption (PROD1)
MessageBird - unable to send outbound replies PROD 1
Frequently asked questions
Is Kustomer down right now?
Kustomer is currently operational. DevHelm monitors Kustomer's official status page continuously and updates this page every 5 minutes.
What is Kustomer's current uptime?
Kustomer has a measured 30-day uptime of 100.00%. Over the last 24 hours, uptime is 100.00%, and over 7 days it is 100.00%. These figures are computed from Kustomer's official status page data.
How many incidents has Kustomer had recently?
Kustomer has experienced 6 incidents in the recent monitoring window. Resolved incidents were fixed in an average of 1h 11m. All incidents are currently resolved.
What components does Kustomer monitor?
DevHelm tracks 56 individual components for Kustomer, including Analytics, Kustomer Voice, Analytics, Analytics, API, and 51 more. Each component has its own status and 90-day uptime history shown above.
How can I get notified about Kustomer outages?
You can subscribe to Kustomer's incident feed via Atom/RSS at devhelm.io/status/kustomer/feed.xml for use in any feed reader. For real-time alerts via Slack, email, PagerDuty, or webhooks, add Kustomer as a dependency in your DevHelm workspace.
About Kustomer status monitoring
This page provides real-time operational status for Kustomer, powered by DevHelm's continuous monitoring infrastructure. We track Kustomer's official status page and aggregate component-level data into uptime percentages, incident timelines, and historical trends.
Kustomer status data is refreshed every 5 minutes. We currently track 56 individual components, each with its own operational status and 90-day uptime history.
Uptime percentages represent the proportion of time all monitored components reported operational status. Incident data comes from vendor-published incident timelines and includes status updates, affected components, and resolution times.
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