Defend - Inbound Mail Errors — KnowBe4 Incident Timeline & Status

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KnowBe4 Status

Defend - Inbound Mail Errors

Started

Oct 31, 11:22 AM UTC

Resolved

Nov 2, 12:56 PM UTC

Duration

2 days

Resolvedminor impactVendor link

Affected:Mail Flow

Update timeline

ResolvedNov 2, 12:56 PM

This incident has been resolved.

MonitoringOct 31, 11:22 AM

We have identified an issue that is causing some inbound emails for KnowBe4 Defend customers using Exchange Online connectors to be rejected. We have implemented a fix and are monitoring.