Protect | Web Access - Error Sending Emails (UK Only) — KnowBe4 Incident Timeline & Status

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KnowBe4 Status

Protect | Web Access - Error Sending Emails (UK Only)

Started

Sep 21, 9:32 AM UTC

Ongoing

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Duration

18 hrs 2 min

Monitoringminor impactVendor link

Affected:Web Access

Update timeline

MonitoringSep 21, 2:38 PM

We are continuing to monitor for any further issues.

MonitoringSep 21, 2:36 PM

We’ve implemented a fix and are monitoring the results.

InvestigatingSep 21, 9:32 AM

We have received reports that users are unable to send emails via Web Access (Secure Message Portal) in the UK region, with Error "503 Service Unavailable". We are investigating this issue and will update this page when we have more information.