Defend Email Processing Delays — KnowBe4 Incident Timeline & Status

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KnowBe4 Status

Defend Email Processing Delays

Started

Nov 2, 2:10 PM UTC

Resolved

Nov 2, 7:24 PM UTC

Duration

5 hrs 13 min

ResolvedVendor link

Affected:Mail Flow

Update timeline

ResolvedNov 2, 7:24 PM

This incident has been resolved.

MonitoringNov 2, 2:10 PM

We have identified an issue causing some delays with email processing for KnowBe4 Defend customers. Our team has implemented a fix and monitoring results. Delayed emails will automatically retry to process.