Merchant Onboarding degradation using Integration Guides — Klarna Incident Timeline & Status

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Klarna Status

Merchant Onboarding degradation using Integration Guides

Started

Jul 29, 5:58 PM UTC

Resolved

Jul 29, 10:20 PM UTC

Duration

4 hrs 22 min

Resolvedminor impactVendor link

Affected:Asia Pacific Europe North America

Update timeline

ResolvedJul 29, 10:20 PM

This incident has been resolved.

MonitoringJul 29, 10:01 PM

A fix has been implemented and we are monitoring the results.

IdentifiedJul 29, 8:56 PM

The issue has been identified and a fix is being implemented.

InvestigatingJul 29, 7:29 PM

We are still investigating the issue. Thank you for your patience.

InvestigatingJul 29, 5:58 PM

We are currently experiencing issues with Merchant Onboarding through Integration Guides App in Merchant Portal in all regions. We are working to restore the service as soon as possible. Thank you for your patience.