Klarna Status
Klarna Express Checkout iOS degradation

Started

Resolved

Duration

20 days

Resolvedminor impactVendor link

Update timeline

Resolved

Klarna Express Checkout is working as expected for the vast majority of merchants. Minor edge cases are being handled separately. Monitoring is now closed. Thank you.

Monitoring

Merchant rollout shows significant improvement. Teams will continue monitoring until all affected merchants will be enrolled.

Monitoring

Teams are actively testing fixes today, with merchant rollout expected to begin from tomorrow. Work continues to enrol all the remaining affected merchants into the solution and to validate the fix for the broader merchant base.

Monitoring

Monitoring period continues to show improvement from earlier mitigations. Teams are actively deploying additional fixes and gradually enabling improvements for affected merchants, while continuing to work on full recovery and monitor impact.

Monitoring

Monitoring period shows improvement, however teams continue working on full recovery actions and continue to monitor.

Monitoring

A fix has been implemented and we are monitoring the results.

Investigating

Some customers on iOS (Safari / Chrome) may be unable to finish Klarna checkout in popup mode after login. Android and desktop checkout are not affected. Cause: third-party browser change. We are working to restore the services as soon as possible. Thank you for your patience.

Klarna Express Checkout iOS degradation — Klarna Incident Timeline & Status — DevHelm